Detailed Business Process Model Description : Manage Collection Process Description : 2.3 Cancel Pending Collection Event(s)

2.3 Cancel Pending Collection Event(s)
See Manage Collection Process (Page3) for the business process diagram associated with this activity.
Group: Collection Process Monitor
Actor/Role: CC&B
Description: This step is initiated automatically or manually by CSR or Authorized User.
Automated Process: Company's business rules dictate required conditions to cancel Collection Process. Usually Company allows to cancel process if:
Cumulative debt class debt amount is below threshold
If this is the case, system cancels all the pending Collection Events and transitions collection Process to Inactive state
 
 
DC COLL CAN - Collection Process Cancellation. Cancel Coll. Proc. If Debt Class Debt <= Threshold
 

© 2011 Oracle and/or its affiliates. All Rights Reserved