See Manage Collection Process (Page1) for the business process diagram associated with this activity.Group: Account Debt MonitorGroup: Account Debt Monitor2Actor/Role: CC&BDescription: When system determines Customer's arrears it also verifies if there are any of additional factors that may affect debt amount (reduce or increase it). System takes in consideration those factors and adjusts debt amount accordingly. One of the most common factors is a Payment Plan. A pay plan's scheduled payments are treated by the Account Debt Monitor as "pseudo payments" that relieve the Account's debt before it is subjected to the collection criteria.
PP OVRD ARS - Override arrears using pay plan's sched. payments
ADM - Account Debt MonitorADM2 - Account Debt Monitor
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