Detailed Business Process Model Description : Manage Collection Process Description : 1.8.7.3 Determine Severance Process(es) for SA(s)

1.8.7.3 Determine Severance Process(es) for SA(s)
See Manage Collection Process (Page2) for the business process diagram associated with this activity.
Group: Collection Event Activator
Actor/Role: CC&B
Description: System applies severance criteria and selects appropriate Severance Process Template to initiate Severance Process. This step is executed if:
A business doesn’t have preferences and doesn’t nominate single Service Agreement for Severance. In this case all the Service Agreements involved in Collection Process require evaluation for severance criteria and appropriate Severance process templates are selected.
 
 
COLL EVT SEV - Collection Event Algorithm - Nominate A Single SA To Sever, if not, Sever all SAs
SV CRIT LS - SA Type Severance Criteria. Check if Customer has Life Support
SV CRIT MMSA - SA Type Severance Criteria. Check if Service has a "Master Meter"
SV CRIT DFLT - SA Type Severance Criteria. Always return true
 

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